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Schedule a consultation with Layla, our head designer to discuss your custom order. She will give you a price range and draw a sketch of your design.
If you do not wish to make an online appointment, you can contact us via email or text.
We are currently booked through June 9th, 2023.
After your consultation, you will be sent a link to pay the mandatory deposit fee of $40 USD. It can be paid via PayPal, Venmo, or Cash App.
The design will not be started until you pay your deposit fee. The deposit fee will be taken off the remaining balance of your order, however it is nonrefundable if you fail to pay the balance of your order.
Before the design is completed you will receive another link to pay for the remaining balance of your order, including shipping/delivery fees.
Custom orders take anywhere from 7-28 business days to be processed once the deposit is paid. (May take longer depending on complexity.)
During your consultation, we will give you an estimate of the time it will take to complete your order.
If you need your one-of-a-kind piece by a certain date, let us know and we will tell you if we can have it done by then during your consultation.
Custom orders are not refundable in any case. Here at LLL Brand, we pride ourselves on delivering high quality, sustainable products to our customers.